Papaia · Digital Marketing
All insightsUse Case

Redefining food tourism through authenticity and craftsmanship.

From an ambitious concept to one of Innsbruck's most distinctive culinary brands.

Goal

Turn a founder's idea into a commercially viable food-tourism business, with a brand, offer and digital sales infrastructure built to run independently of ongoing agency support.

Key message: Positioning Culinary Craft Tours as an authentic, story-driven gateway to Tyrol's culinary and craft culture.

Culinary Craft Tours is a food-tourism brand in Innsbruck offering guided food and craft-drink experiences that connect visitors and locals with Tyrol's artisan producers.

The business started as an idea — with no brand, no structured offering and no digital sales presence. Founder Victoria needed more than a website: she needed a complete go-to-market foundation that could turn the concept into a commercially viable business and operate independently without ongoing agency support.

The creative approach

We built the brand from the ground up: defining the name, visual identity and positioning around Tyrol's authenticity, craftsmanship and culinary culture. We then translated that positioning into a clear commercial model, with guided tastings and masterclasses as the core products, while gift vouchers and private group experiences created additional, higher-margin revenue streams beyond the peak tourist season.

Bringing it to life
Culinary Craft Tours website shown on laptop and phone

The digital experience was designed around how the business actually operates. We built a custom Shopify store with integrated booking and inventory functionality, giving Victoria a central system to manage products, availability and bookings herself — without relying on an agency for day-to-day changes.

Culinary Craft Tours Google Ads search result — gift voucher ad
Culinary Craft Tours Google Ads search result — bars & breweries ad
Culinary Craft Tours Google Ads search result — gift ideas for foodies ad

With the brand, offer and booking infrastructure in place, we built a dedicated Google Ads strategy to connect high-intent demand with the right experiences and drive bookings directly through the platform. Campaigns were continuously refined around acquisition efficiency, demand and commercial performance.

Results
Website conversion rate (avg.)
1.2%
Pages per visitor (avg.)
4.19
Return on ad spend (2025)
3.38
Website revenue growth (Year 2)
+48.9%
Website revenue growth (Year 3)
+192.5%

Within two years, Culinary Craft Tours had evolved from an idea into an established culinary brand with a scalable digital sales infrastructure, strong acquisition performance and a business platform that its founder could operate independently.

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